shipping + delivery

COVID-19 UPDATE - we are continuing to ship all orders however despatch + delivery times may be slightly longer than usual, we are doing our best to remain "business as usual" with our online store!

We can ship across Australia and around the world!

We ship using Australia Post's eParcel service and charge a flat rate of $12.00 per order for orders under $100 in value - for orders over $100 postage is FREE!

If you wish to have your order sent by Express Post, we charge a $15 flat fee.

You will receive email notification once the order has been sent, with a link to track the parcel.

If you are not at the specified delivery address to receive your order, the parcel may need to be collected from the appropriate Australia Post outlet. Please allow up to 7-10 working days from date of order for delivery.

International shipping

All International orders are sent via Australia Post using their tracked International Post service for a flat rate of $25.

You will receive email notification once the order has been sent, with a link to track the parcel.

If you are not at the specified delivery address to receive your order, it may need to be collected from the appropriate postal outlet. Please allow up to 21 working days for delivery of your order, in order to give it time to clear Customs in both our country and yours. If your order has not arrived after this time, please contact us and we can provide a tracking number for the parcel.

customs

When purchasing from outside of Australia, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.