warranty + returns

warranty

Woolerina warrants that goods are supplied free of defects. Woolerina accepts responsibility for all fabric &/or construction faults. Should you believe that your goods are faulty, please contact us to discuss & arrange for repair/replacement, upon inspection. Woolerina does not accept responsibility or offer warranty on garments that have not been cared for &/or stored according to our recommendations.

returns

If you receive your order and it is not as expected we are happy to offer an exchange/store credit. In order to initiate this process, you must contact us within 14 days from date of order, unless previously arranged with Woolerina. Goods must be returned to Woolerina at your own expense, unworn, unwashed & be accompanied by their original packaging. We do not offer returns/store credit on discounted items.