returns + warranty

returns + exchanges

If, when you receive your order, it isn't as expected, doesn't fit as you'd hoped or the colour just doesn't do it for you, we are happy to offer an exchange or refund on all full-priced items. 

Simply get it touch with us within 30 days from date of order & we can issue you with a return address label so you can return your item(s) at no cost to you.

Goods must be returned to Woolerina unworn, unwashed & be accompanied by their original packaging.

We do not offer refunds on discounted items however can offer store credit.

warranty

Woolerina warrants that goods are supplied free of defects. Woolerina accepts responsibility for all fabric &/or construction faults. Should you believe that your goods are faulty, please contact us to discuss & arrange for repair/replacement, upon inspection. Woolerina does not accept responsibility or offer warranty on garments that have not been cared for &/or stored according to our recommendations.