returns + exchanges
If, when you receive your order, it isn't as expected, doesn't fit as you'd hoped or the colour just doesn't do it for you, we are happy to offer an exchange or refund on all full-priced items.
Simply get it touch with us within 7 days of receiving your order and we'll issue you with the instructions for making the return. Goods must be returned to Woolerina within 30 days of making contact with us.
Goods must be returned to Woolerina unworn, unwashed & be accompanied by their original packaging.
We do not offer refunds on discounted items however can offer store credit.
Woolerina warrants that goods are supplied free of defects. Woolerina accepts responsibility for all fabric &/or construction faults. Should you believe that your goods are faulty, please contact us immediately upon receipt of the goods to discuss & arrange for repair/replacement, upon inspection. Woolerina does not accept responsibility or offer warranty on garments that have not been cared for &/or stored according to our recommendations.